How to Configure Group Emails in BuddyBoss

Introduction

This article covers the steps to set up and personalize group email notifications within the BuddyBoss Platform. You will learn how to access and edit email templates using Email Tokens. 

Step-by-Step Instructions

Step 1: Access Group Settings

1. Open your Dashboard and navigate to BuddyBoss > Components.
2. Scroll down and click on Social Groups.

Step 2: Locate Email Tokens

1. Go to BuddyBoss > Help and select BuddyBoss Platform.
2. Scroll down to the BuddyBoss > Labs section.

3. Click on BuddyBoss > Labs, then choose BuddyBoss Emails.
4. Select Email Tokens from the available options.

5. Scroll further to locate Group Tokens. These tokens enable you to edit group email notifications.

Step 3: Customize an Email Template

1. In the left sidebar, click on Emails.
2. Use the search feature to locate a specific template (e.g., search for “Group details updated”).

3. Click on the corresponding email template to open it.
4. Edit the Plain Text Email Content as required.

Step 4: Restore Default Email Templates

1. Navigate to Tools > Repair Community.
2. Tick the Reset Emails option.
3. Click the Repair Items button.

Troubleshooting & FAQs

Q: What should I do if my custom email template does not display correctly?
A: Verify that you are editing the correct template by using the search feature in the Emails section. If the issue persists, restore the default template by going to Tools > Repair Community, selecting Reset Emails, and clicking Repair Items.

Q: How can I confirm that my changes have been applied?
A: Preview the edited template in the Emails section and send a test email to ensure that your modifications appear as expected.

Q: What happens if I accidentally remove all content from an email template?
A: Recover the original template by navigating to Tools > Repair Community, ticking Reset Emails, and clicking Repair Items.

By following these instructions, you can confidently configure and customize group email notifications on the BuddyBoss Platform. This process ensures your communications are professional, engaging, and consistent with your brand. Review your changes carefully and refer to the troubleshooting steps if you encounter any issues.

We’re always happy to help with questions you might have! Search our documentation, contact support, or connect with our sales team.