How to Close Comments on BuddyBoss Activity Feed Posts

Introduction

The Close Comments feature allows you to disable further engagement on a post’s comments while keeping the original post available for community members to read. This is useful when a comment thread has reached its conclusion—whether the issue has been resolved or it’s simply no longer relevant.

Step-by-Step Instructions

Step 1: Enable Close Comments in Settings

1. Go to BuddyBoss > Settings > Activity.
2. In the Activity Settings panel, check the option for Close Comments.

3. Click the Save Settings button to apply your changes.

Step 2: Turn Off Commenting on a Post (Web)

1. Go to your News Feed page.
2. Locate the post you want to close comments for and click on the ellipses (3 dots) to open the menu.
3. Select Turn off commenting from the menu.

4. A notification will appear under the post indicating that commenting has been turned off, preventing anyone from writing or editing comments on that post.

Step 3: Turn On Commenting (Web)

1. To re-enable comments, follow the same steps and select Turn on commenting.

2. Note that if a non-admin user turns off post commenting, site administrators have the ability to turn it back on.

Step 4: Close Comments on the BuddyBoss App

1. Log in to your BuddyBoss App and navigate to the News Feed.
2. Tap the ellipses (3 dots) on the post you wish to modify.
3. In the modal that appears, tap the Turn off commenting option.
4. A notification will display under the post confirming that commenting has been turned off.
5. Similarly, you can turn commenting back on by following the same steps.

Step 5: Close Comments in Groups

1. In group posts, the same close comments option is available.
2. For public groups, if a group organizer turns off commenting, a notification will state, “An organizer turned off commenting for this post.”

Troubleshooting & FAQs

Q: What should I do if the Close Comments option is not available?
A: Ensure that you have enabled the Close Comments feature in BuddyBoss > Settings > Activity.

Q: How can I verify that comments have been successfully closed?
A: After turning off commenting, look for a notification under the post that indicates “You turned off commenting for this post.” This confirms that no new comments can be added or edited.

By following these instructions, you can easily manage the Close Comments feature on the BuddyBoss Platform, ensuring that post discussions remain controlled while keeping valuable content accessible for your community.

We’re always happy to help with questions you might have! Search our documentation, contact support, or connect with our sales team.