The “Reset your password” email template actually comes from the WordPress core. If you wish to change the content of this email template, you’ll need to use custom code in the functions.php file of your child theme.
Kindly note that modifications are typically considered custom work, but we are making an exception in this case. Kindly check our Support Policy here: https://www.buddyboss.com/support-policy/.
Kindly try adding the following code in your theme files:
1. Go to Appearance > Theme File Editor
2. Under “Select theme to edit”, choose (BuddyBoss Child/Whatever theme is active), then click “Select”.
3. Below Theme Files, select Theme Functions (functions.php).
4. Append the following just before the closing PHP tag “?>”:
<?php // Customize the subject of the reset password email add_filter( 'retrieve_password_title', 'custom_reset_password_subject' ); function custom_reset_password_subject( $title ) { // Custom subject $title = 'Your Custom Subject for Password Reset'; return $title; } // Customize the message body of the reset password email add_filter( 'retrieve_password_message', 'custom_reset_password_message', 10, 4 ); function custom_reset_password_message( $message, $key, $user_login, $user_data ) { // Create a custom password reset link $reset_link = network_site_url( "wp-login.php?action=rp&key=$key&login=" . rawurlencode( $user_login ), 'login' ); // Custom message body $message = "Hi " . $user_data->display_name . ",\n\n"; $message .= "It seems like you've requested a password reset for your account on " . get_bloginfo( 'name' ) . ".\n\n"; $message .= "To reset your password, please click the link below:\n"; $message .= $reset_link . "\n\n"; $message .= "If you did not request this change, please ignore this email.\n\n"; $message .= "Thank you,\n"; $message .= get_bloginfo( 'name' ) . " Team"; return $message; } ?>NOTE: Please make a backup of your site.
5. Click “Update File”.
