How to View More Comments on BuddyBoss Platform

Introduction

The View More Comments feature streamlines comment management by limiting the number of comments displayed on an activity post, reducing clutter while allowing users to load additional comments when needed. This enhances both user experience and site performance, keeping your activity feed organized and engaging.

Step-by-Step Instructions

Step 1: Configure Comment Settings

1. Open your WordPress Dashboard and navigate to BuddyBoss > Settings > Activity

2. Scroll down to the Activity Comments section.
3. As the site admin, you can enable or disable comments on individual activity posts if desired.

Step 2: Set Comment Threading and Visibility Options

1. In the Activity Comments section, enable the comment threading option to organize replies into tidy threads.
2. Set the desired thread levels using the dropdown (for example, Level 4).
3. Adjust the Comment Visibility option to define how many comments are initially displayed per post (e.g., 2 comments).
4. Configure the Comments Loading option to determine how many additional comments load per request (e.g., 10 comments).

Step 3: Enable Editing of Activity Comments

1. Optionally, allow users to edit their activity comments by enabling the Edit Activity Comments option.
2. Set the duration for which comments can be edited (ranging from 10 minutes to forever).
3. Click the Save Settings button to apply all changes.

Step 4: Verify the View More Comments Functionality

1. Navigate to your News Feed page.
2. Under a post (for example, Adrita’s post), you will see only the initial set of comments (e.g., 2 comments).
3. Click the View More Comments link to load additional comments in a modal, based on the number set in your settings.

Step 5: Explore Comment Replies and Threads

1. To view replies to a specific comment, click the View replies link.

2. Replies will appear in separate threads, except when replying at the deepest level (this applies to the web platform; the app may differ).

3. Comments containing multiple images or videos will display accordingly, ensuring rich media content is visible.

Step 6: Using the Feature in the BuddyBoss App

1. In the BuddyBoss App, locate a post and tap the numbered comment indicator (e.g., “25 Comments”).

2. The app will load the available comments, and you can tap View replies to see threaded responses.

3. Rich media content, such as images and videos in comments will be displayed like the one below:.

Troubleshooting & FAQs

Q: What if additional comments do not load when I click “View More Comments”?
A: Verify that your Comments Loading setting is correctly configured in BuddyBoss > Settings > Activity. Also, ensure that there are more comments available than the initial display limit.

Q: Why are only a few comments visible on a post?
A: The Comment Visibility setting limits the initial number of comments displayed to reduce clutter. Use the View More Comments option to load additional comments.

Q: What if threaded replies aren’t displaying properly?
A: Check the comment threading settings in BuddyBoss > Settings > Activity and adjust the thread levels as needed. This setting is optimized for the web platform.

By following these instructions, you can easily manage and enhance comment visibility on the BuddyBoss Platform, ensuring a streamlined and engaging experience for your community across both web and app environments.

We’re always happy to help with questions you might have! Search our documentation, contact support, or connect with our sales team.