I purchased the App but do not have access

To ensure we can provide quality service, we onboard our BuddyBoss App customers per group which is why it has a status of On Hold. With your recent purchase, you are now added to the next release group which will have full access to the BuddyBoss App plugin. This includes the license key. 

You may check our release calendar here: https://www.buddyboss.com/app-is-here/