How to Configure Forum Emails on BuddyBoss 

Introduction

This guide covers how to modify email templates for new discussions and discussion replies, as well as how to revert back to the default templates if needed.

Step-by-Step Instructions

Step 1: Ensure Forums Are Enabled

1. Open your Dashboard and navigate to BuddyBoss > Components.
2. Confirm that the Forums feature is enabled.

Step 2: Access Forum Email Tokens

1. Go to BuddyBoss > Help and select BuddyBoss Platform > BuddyBoss Email > Email Tokens.

2. Locate all the forum tokens available in the system for reference.

Step 3: Configure Forum Emails

1. Navigate to your BuddyBoss Dashboard > Emails.
2. Locate the Forum Email template that you want to edit > Click Edit

..

Step 4: Revert to Default Email Templates (If Needed)

1. Navigate to BuddyBoss Tools > Repair Community.
2. Click on Reset Emails to erase custom changes and restore the default email templates across the system.

3. Click Repair Items.

Troubleshooting & FAQs

Q: What should I do if my forum email templates are not working as expected?
A: Verify that forums are enabled and check that you are editing the correct email tokens in BuddyBoss Emails.

Q: How can I revert my customizations if I encounter issues?
A: Use the Repair Community tool by navigating to BuddyBoss Tools > Repair Community and clicking Reset Emails to restore the default templates.

By following these steps, you can effectively configure and manage forum email notifications on the BuddyBoss Platform. This setup ensures that users receive timely, branded notifications for new discussions and replies, enhancing overall engagement and communication.

We’re always happy to help with questions you might have! Search our documentation, contact support, or connect with our sales team.