How to Configure Connection Emails in BuddyBoss

Introduction

Configuring Connection Emails in the BuddyBoss Platform ensures that members are notified of connection requests, acceptances, and other related activities. This guide walks you through the steps to set up and customize all connection-related emails, enhancing member engagement and communication.

Step 1: Access Email Settings

1. Go to your WordPress Dashboard.
2. Navigate to BuddyBoss > Emails.
3. You will see a list of all system-generated emails categorized for different actions.

Step 2: Locate Connection Emails

1. In the Emails panel, use the search bar or scroll to find the following connection-related emails:
   • New Connection Request – Sent when a member receives a connection request.
   • Connection Request Accepted – Sent when a member’s connection request is accepted.
   • Connection Request Denied – Sent when a connection request is declined.

Step 3: Customize Email Content

1. Click on the email title you wish to edit (e.g., New Connection Request).
2. You will be redirected to the Edit Email screen where you can modify the following:
   • Subject Line – Ensure it is clear and engaging, e.g., “You’ve received a new connection request!”
   • Email Content – Use merge tags like {member_name} and {profile_link} to personalize the message.
   • Call to Action – Include a clear action button linking to the user’s profile or connection requests page.
3. After customizing, click Save Changes.

Step 4: Adjust Email Settings (Optional)

1. Navigate to BuddyBoss > Settings > Emails.
2. Here, you can manage global email settings such as:
   • From Name – Set the sender’s name displayed in the recipient’s inbox.
   • From Email Address – Ensure it matches your domain for improved deliverability.
   • Email Template Design – Customize the header, footer, and overall email design to match your brand.
3. Click Save Changes to apply the settings.

Step 5: Test Connection Emails

1. Send a test email to ensure the content and layout appear as intended.
2. Go to the frontend and simulate connection activities such as sending and accepting requests.
3. Confirm that all connection-related emails are triggered and received correctly.

Troubleshooting & FAQs

Q: Why aren’t connection emails being sent?
A: Ensure that your WordPress site’s email functionality is working correctly. Use an SMTP plugin like WP Mail SMTP to improve email deliverability.

Q: Can I change the sender’s name for connection emails?
A: Yes, go to BuddyBoss > Settings > Emails and update the From Name field.

Q: How do I disable connection emails?
A: To disable a specific connection email, simply uncheck the Enable box on the email’s edit screen and click Save Changes.

Related Resources

• Customizing Email Templates in BuddyBoss
• Managing Connection Settings in BuddyBoss
• Improving Email Deliverability in WordPress