How to add our BuddyBoss email address to your Cloudways account

Introduction:

This article explains how to add a new team member to your Cloudways account. By following these steps, you will grant your web development team the necessary permissions to support your projects effectively.

Step 1: Log in to Cloudways

1. Open your web browser and navigate to Cloudways Login.
2. Enter your credentials and log in to your account.

Step 2: Navigate to the Team Section

1. Click the Team link in the top navigation bar.
2. Select ADD NEW TEAM MEMBER.

Step 3: Enter Team Member Details

1. Input the email address: [email protected].
2. Ensure the status is set to Active (if not already).
3. Provide a recognizable member name, such as bbaccess.
4. Under Job Title, choose Web Developer / Engineer.
5. Click Support Access.
6. Click Console Access.
7. Select Full Access.

Step 4: Finalize the Addition

1. Click the Add Member button.
2. Confirm that a message appears indicating the new team member has been successfully added.

Troubleshootinga nd FAQ’s:

Q: What if I do not see the Team link or the ADD NEW TEAM MEMBER option?
A: Verify that you are logged in with administrative privileges. If the issue persists, refresh your browser or clear your cache.

Q: What should I do if the confirmation message does not appear?
A: Check that all required fields have been filled out correctly. If the problem continues, contact Cloudways’ support for further assistance.

Your new team member now has full access to your Cloudways account, streamlining collaboration and ensuring your team is equipped to manage your projects effectively.

We’re always happy to help with questions you might have! Search our documentation, contact support, or connect with our sales team.