How to Configure On-screen Notifications

Introduction

On-Screen Notifications in BuddyBoss help to drive engagement by alerting members of new notifications while they are browsing your site. This feature enhances user experience by providing real-time updates without the need for page refreshes. 

Step-by-Step Procedure

Step 1: Enable On-Screen Notifications

1. Navigate to BuddyBoss > Settings > Notifications from your Dashboard.
2. Mark the checkbox for Enable on-screen notifications.
   • This allows notifications to pop up on the screen when members receive updates.
3. Set the position of the notifications to Bottom Right for optimal visibility.
4. Click Save Settings to apply the changes.

Step 2: Verify Notification Position

Once enabled, the on-screen notifications will appear at the Bottom Right side of your website whenever a member receives a new notification.

Step 3: Enable Mobile Support

To enhance user experience on mobile devices:

1. In the Notifications settings, check the box for Mobile Support.

2. Click Save Settings to confirm the changes.

Step 4: Configure Additional Notification Settings

For a more dynamic and engaging notification experience, configure the following options:

• Automatically Hide Notifications
  1. Set a timer for notifications to hide automatically after a few seconds.
  2. This ensures that notifications don’t obstruct the user’s view for too long.

• Show in Browser Tab
  1. In the Notifications settings, check the box for Show in the Browser Tab.
  2. Click Save Settings to apply the changes.

Browser Tab Notification:
The browser tab will display the notification count like this example: (3) Your Site 

Troubleshooting & FAQs

Q: Why aren’t the on-screen notifications appearing?
A: Ensure that the Enable on-screen notifications checkbox is marked, and the settings are saved. Also, check if browser notifications are allowed for your site.

Q: Why are notifications not appearing on mobile devices?
A: Make sure the Mobile Support option is enabled, and the user’s browser settings allow notifications.

Q: How can I test the notifications?
A: Trigger a test notification by sending a message or performing an action that generates a notification.

Configuring On-Screen Notifications in BuddyBoss enhances user engagement and provides a seamless experience by keeping members informed in real time. This feature is an effective way to drive interaction and ensure that important updates are never missed.

We’re always happy to help with questions you might have! Search our documentation, contact support, or connect with our sales team.